Terms of return or exchange of goods
Return of goods within 14 days:
After purchasing in our store, you have the opportunity to return or exchange the purchased goods within 14 days.
Refunds or exchanges can be made under the following conditions:
- the client can provide a document confirming the purchase;
- the intact appearance of the goods and original packaging has been preserved.
Items that cannot be returned:
- pieces of cable;
- individually ordered goods;
- product purchased at a sale.
Returns during the warranty period:
The goods for which the warranty period is established can be returned in accordance with the legislation of the Republic of Latvia.
Product return or exchange procedure
- Contact the manager who sold you the goods or write to firstname.lastname@example.org. Please provide us with your purchase information and do not forget to attach purchase confirmation document.
- The manager will send you an application form, which you need to fill out and send back to the manager.
- Your application will be reviewed within two business days.
- Then, you will receive more detailed information on your further actions.